Last Updated: 11/19/2025
At Hiliree, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Hiliree mobile application and website (the “Service”). It also outlines your rights under applicable privacy laws including GDPR, CCPA, LGPD, PIPL, and other global data protection regulations.
By using Hiliree, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Service.
- Information We Collect
We collect only the information necessary to operate the Service and improve your experience.
1.1 Personal Information
This includes data that can identify you directly or indirectly:
- Account Information: Your name, phone number, email address, profile photo, and related account details.
- Family Tree Information: Voluntary information you provide to build or manage family trees, including names, relationships, birthdates, and optional profile details for each member.
- Contact Information: If you invite others to join your family or connect accounts, we may collect their email or phone number to deliver the invitation.
- Device & Technical Information: Device ID, IP address, operating system, app version, and basic diagnostic data used for security and performance.
1.2 Non-Personal Information
This includes aggregated or anonymized data:
- Usage statistics
- Interaction patterns
- App performance metrics
- Non-identifiable technical data
1.3 Information from Third Parties
We may receive limited information from third-party login providers (e.g., Apple or Google) if you choose to log in using those accounts. Only basic account identifiers are shared, and no passwords or sensitive data are transferred.
- How We Use Your Information
We use your information strictly to provide, maintain, and improve the Service.
- Account Management: Creating and managing your profile and login.
- Family Tree Features: Supporting tree creation, sharing, and member relationships.
- Communications: Sending service updates, notifications, and support messages.
- Security & Fraud Prevention: Protecting the platform and detecting unauthorized activity.
- Improvement & Analytics: Monitoring usage trends to improve performance, stability, and user experience.
- Compliance: Meeting our legal and regulatory obligations.
We do not use your personal data for financial transactions, contributions, or project-related tools at this time.
- Legal Basis for Processing (GDPR Users)
If you are located in the EEA, we rely on these legal bases:
- Consent
- Performance of a Contract
- Legal Obligation
- Legitimate Interests, balanced against your rights
- How We Share Your Information
Hiliree does not sell your personal information.
We share information only under the following strict circumstances:
4.1 Service Providers (Processors)
We work with trusted service providers who assist with:
- App functionality
- Data hosting and storage
- Security
- Performance analytics
- Customer support
- Distribution of the app via recognized platforms
All service providers are bound by confidentiality and data-protection agreements.
We do not reveal names of internal infrastructure providers for security reasons.
4.2 Legal Requirements
We may share information if required by law, court order, or governmental request.
4.3 Business Transitions
If Hiliree undergoes a merger, acquisition, or restructuring, your data may transfer as part of the business assets. You will be notified of any material changes.
- Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold
- Request corrections to inaccurate information
- Request deletion of your data (“Right to be Forgotten”)
- Withdraw consent where applicable
- Restrict or object to processing
- Request a portable copy of your data
To exercise your rights, email privacy@hiliree.com.
We may verify your identity before processing your request.
- Data Security
We use administrative, technical, and physical safeguards consistent with industry standards to protect your data, including:
- Encrypted data transmission
- Access control restrictions
- Routine security monitoring
- Regular policy and practice reviews
No system is completely secure, but we take reasonable and appropriate steps to protect your data from unauthorized access or disclosure.
- Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this policy, unless a longer period is required by law.
- Account Data: Stored while your account is active.
- Family Tree Data: Stored until you remove it or request deletion.
- Technical Logs: Retained for security and diagnostic purposes for a limited period.
When data is no longer needed, it is securely deleted or anonymized.
- International Data Transfers
Your data may be processed or stored in countries outside your region. Any transfers comply with applicable data protection laws such as:
- Standard Contractual Clauses (GDPR)
- LGPD and PIPL transfer requirements
- Adequacy decisions where applicable
- Cookies and Tracking Technologies
For details on how we use cookies and similar tools, please refer to our Cookies Policy.
- Children’s Privacy
Hiliree is not intended for children under 13 (or the minimum age required in your region).
We do not knowingly collect data from children.
If we learn that a child has provided information, we will delete it promptly.
- Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal obligations. The “Last Updated” date will be revised accordingly. Material updates may be communicated through the Service or email.
- Contact Us
For questions or privacy-related requests, contact us at:
Email: privacy@hiliree.com